JourneyCARE Pricing

Our Pricing Promise

We will support your growth and do our best to never squash it. JourneyCARE pricing does not increase when you grow your audience, add new administrators, or increase your revenue.

We will let you keep your revenue. Some software platforms take a percentage of your revenue. We believe you should keep as much of your member revenue, donations, and sponsorships as possible. Your credit card processor will take a percentage of payments processed online (usually around 3%), but we do not.

We won't surprise your board with hidden fees or unanticipated increases. We understand that boards plan budgets at least a year in advance, so we will never roll out a price increase that gives you no time for preparation.

We will be the best tech investment you've ever made. When you choose JourneyCARE, you'll be connected to a committed team of mission-minded professionals who are here to not only run software, but also to help you deliver exceptional member care. We tend to work in long-term relationships with clients and you'll quickly discover why.

The JourneyCARE platform has expanded extensively since we launched in 2021, so we now offer 3 package levels instead of just 1. This allows you to choose the features and price point that make the most sense for your organization. All 3 packages still include unlimited contacts, unlimited members, and unlimited administrators.

Of course, it would be impossible to list every JourneyCARE feature in the lists below. If you have any questions at all about which package is the best fit for your organization, schedule a conversation.

Package customizations are also possible, if you have special needs.

Simple Set-Up

Tech Budget: Under $2,000 per year

One-Time Set-Up:
$995

Recurring Subscription:
$97/month or $997/year

WEBSITE - template customization
3 ONBOARDING SESSIONS - we train you on how to edit the template, add pages, and insert your content
LOGIN PAGES - for limiting access
CONTACTS - unlimited
EMAIL - simple format
CALENDAR - unlimited

PLUS...

24/7 SUPPORT FOR YOUR ADMINS- unlimited via live chat
OFFICE HOURS FOR YOUR ADMINS - unlimited, offered daily M-F)
CONCIERGE CARE FOR YOUR MEMBERS - our team handles website-related member assistance, access requests, password trouble, etc. (during regular business hours)

Standard Set-Up

Best if you definitely want all of the site design and set-up done for you, but you don't need all of the bells and whistles right now

WEBSITE - full set-up
CONTENT TRANSFER - transfer content from existing site up to 10 hours included; content includes pages, events, documents, forms, etc.
LOGIN PAGES - for limiting access
CONTACTS - unlimited
EMAIL - full builder
CALENDAR - unlimited
E-COMMERCE or INVOICING - for selling membership, events, other products
AUTOMATIONS - essential set

NOTE: if you do not have an existing website, the content transfer hours can be spent on helping you plan what goes on each page.

PLUS...

PRE-LAUNCH TRAINING - unlimited admins
24/7 SUPPORT FOR YOUR ADMINS- unlimited via live chat
OFFICE HOURS FOR YOUR ADMINS - unlimited, offered daily M-F
CONCIERGE CARE FOR YOUR MEMBERS - our team handles website-related member assistance, access requests, password trouble, etc. (during regular business hours)

Budget:

One-Time Set-Up: $3750

Recurring Subscription:
$97/month or $997/year

Advanced Set-Up

Best if you have more robust requirements like custom directories, enhanced learning management,

WEBSITE - full set-up
CONTENT TRANSFER - transfer content from existing site up to 20 hours included; content includes pages, events, documents, forms, etc.
DYNAMIC PAGES - for directories, featuring sponsors, etc.
CONTACTS - unlimited
EMAIL - full builder
CALENDAR - unlimited
E-COMMERCE - membership levels and any initial events or products set up for you
AUTOMATIONS - unlimited, fully customize the journey for members, donors, sponsors, etc.
FORMS & SURVEYS - unlimited
INVOICING - unlimited
SOCIAL PLANNER - unlimited
LEARNING MANAGEMENT - unlimited, building out your courses is NOT included in this set-up package, extra fees would apply
PHONE NUMBER - use for ingoing/outgoing calls
TEXT MESSAGING - generous usage credits included, but extra fees may apply based on recent carrier registration requirements now in effect

Budget:

One-Time Set-Up: $7500

Recurring Subscription:

$297/month or $2997/year

ALL Packages Include...

WEBSITE - hosting, security certificate, login-required pages
CONTACTS - unlimited contacts
UNIFIED INBOX - one place for your conversations
EVENT CALENDAR - post your upcoming events, allow members to subscribe
E-COMMERCE - sell membership, sponsorship; accept donations, etc.
AUTOMATIONS - comes with an initial set of pre-built essentials, unlimited expansion possibilities
FORMS & SURVEYS - unlimited forms, unlimited submissions
INVOICING - unlimited, receive payments via credit card or manual checks
SOCIAL PLANNER - unlimited scheduling of social posts
LEARNING MANAGEMENT - unlimited courses, building out your courses is NOT included in this set-up package, extra fees would apply
EMAIL, PHONE, TEXT - generous usage credits included, but extra fees may apply if you have a large volume list or need to comply with recent carrier registration requirements

ALL Packages Include...

PRE-LAUNCH TRAINING - unlimited admins
24/7 SUPPORT FOR YOUR ADMINS- unlimited via live chat
OFFICE HOURS FOR YOUR ADMINS - unlimited, offered daily M-F
CONCIERGE CARE FOR YOUR MEMBERS - unlimited handling of website-related member assistance, access requests, password trouble, etc. (during regular business hours)