Association of Attorney-Mediators
Every organization uses JourneyCARE in their own unique way to drive progress toward goals and solve painful problems.
AAM's priorities have been:
CHALLENGE AREAS
- Recently redesigned Wild Apricot site still had functionality limitations
- Huge manual effort required for annual paperwork process associated with group insurance
- Certificates for continuing education credit were being manually created/emailed which was painfully time-consuming
SUCCESSFUL RESULTS
- Collection of required data, tracking, and reminders is now completely automated
- Leadership has been able to to leverage JourneyCARE to fill other Wild Apricot gaps such as interest surveys, elections, course evaluations, and more
- Continuing education surveys are automated for both live events and on-demand remote trainings
"Becoming part of the JourneyCare family has opened our eyes to new ways to improve our processes for the future..."
"Our organization was in need of someone who could help us feel more relevant in today’s world – from the outdated website design to our effective but manual outdated processes.
Joy and JourneyCARE helped us easily implement changes and new solutions that allowed some of our dreams come to life while keeping our existing Wild Apricot membership system intact.
We were in need of ways to automate processes like annual renewal forms, response emails, and event attendance reporting so that our members know they are important to us because they receive timely responses and follow-ups. Our existing system couldn’t achieve this for us, but we didn’t have a solution that worked within our small organization’s constraints until we found JourneyCARE.
Joy’s team partnered with us on new integrations and automations to solve our problems. The care we received has been top-notch since Day 1. Joy and her team have made us feel like part of the family - always available to help and answer questions along the way.
Becoming part of the JourneyCare family has opened our eyes to new ways to improve our processes for the future, and we look forward to working with Joy for years to come."
Allison Ellis, Executive Director
Association of Attorney-Mediators
