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Featured Releases & Updates


February 21, 2025
A new feature in workflows has folled out which allows filtering based on whether someone agreed to the Terms and Conditions (T&C) element in a Form, Survey, or Quiz. This enhancement helps streamline user targeting and ensures workflow steps are aligned with compliance requirements. To use the feature, simply create a trigger like you normally would for a Form, Survey, or Quiz and then add the filter layer.
February 20, 2025
In Portal settings, you'll now find FOURTEEN additional notification emails you can customize for Communities. Be sure to pop over to Portal -> Settings -> Emails to take a look at the list and revise your preferences. Group Membership Status Email New Member Request Declined/Removed by Admin Added to Private Channel General Group Emails New Comment Reply Content Reported Role Changes Group Ownership Changed Subscription/Payment Status Email Additionally, Post and Comment tagging emails now contain a preview of the comment/post.
February 19, 2025
Does YouTube hijack your site visitors by offering "related videos" at the end of your videos? Now, you can simply toggle that off as an option in our Premium Site Editor, keeping your site visitors on your page for a more seamless experience. Note that you do always have the option to directly upload your videos to the JourneyCARE platform, but for organizations that prefer not to move videos from YouTube, the ability to toggle off YouTube's suggestions is a feature you may wish to explore.
February 18, 2025
Did you know that JourneyCARE offers expansive video hosting capabilities in each organization's subscription at no extra cost? Videos can be up to 4 GB in size and are accepted in all major formats: avi QuickTime MP4 MPEG Ogg Windows Media Video WebM video And now, uploading those videos is faster than ever with average user wait time reduced from 2.2 minutes to a remarkable 0.6 minutes!  Just another example of the invisible work behind the scenes that happens to keep the system running in tip-top shape for you.
February 17, 2025
Today , we have another another update for Payment Links. Now, when sending a link, you can automatically apply a coupon. If you are offering different discounts for various target groups, you can now send them different payment links which will automatically apply the correct discount.
February 14, 2025
Payment links are a convenient way to allow someone to quickly submit a payment, but what if the price changes at some point in the future? You wouldn't want someone to be able to pay through that link, would you? Now, you can exclude an expiration date when you create a payment link. How to use? Go to Payments -> Payment Links Create a link Check the box for automatic deactivation Select a date for deactivation Save and send it Once user comes to the link post the deactivation, they will be shown an error page
February 13, 2025
Does your organization le verage the marketing power of customer reviews? JourneyCARE now connects with more than 40 new sources of online reviews. This integration allows you to see customer reviews all in one place and respond more quickly. Airbnb AliExpress Angie’s List Amazon Agoda App Store Avvo Booking.com Capterra CarGurus Cars.com CitySearch Consumer Affairs DealerRater eBay Expedia FindLaw FourSquare Facebook Glassdoor Google Business Profile Google Play Google Shopping Healthgrades HomeAdvisor Hotels.com Houzz IMDb Indeed Lawyers.com OpenTable Product Hunt ProductReview RateMDs TripAdvisor TrustPilot VRBO WebMD Yellow Pages Yelp Zillow ZocDoc Zomato
February 12, 2025
Two enhancements have rolled out for the JourneyCARE Certificate Builder. Responsive Certificates Certificates are now optimized for all device types, ensuring a seamless experience. Certificate holders can now easily view their certificates on mobile, tablet and desktop. Format will adapt the certificates accordingly. Improved Certificate Download Flow Downloading certificates is now simpler and more seamless. Certificate holders can download certificate PDFs in just one step, ensuring a faster and more efficient experience. The download process is now consistent across all devices and browsers.
February 11, 2025
Anytime we can make adjustments to provide a more streamlined, intuitive, and unified experience, we'll always do our best to make that happen. This update ensures that all critical contact details and related activities are consolidated into a single, easy-to-navigate screen in the Admin Mobile App. What's New? Quick Actions - Common functions easily accessible Tabbed Navigation Approach - Unified access to all contact-related information under tabs: Folded Information Structure - Each section within the tabs is collapsed by default for a clutter-free view. Custom Values Integration - Custom values are now onboarded at the contact level, allowing for personalized data management. Tag Management: Tags are enabled to help categorize contacts effectively and Multi-select contacts to add tags in bulk. Enhanced Activity Tracking - All events related to a contact, such as appointments, document uploads, surveys, and page visits, are consolidated under the activity tab. Future-Proof Design: Elements introduced in this overhaul will be leveraged across other CRM modules such as Opportunities and Appointments, ensuring consistency and making it easy to use. Quick Actions on Contact Tiles: Managing your contacts is even more efficient with our new long-press feature. Simply hold down on a contact tile to instantly access essential actions.
February 10, 2025
We understand how frustrating it can be to encounter image-related errors when planning your social content. With Image Optimization, you can focus on creating compelling content while we handle the technical details. Key Benefits: Automatic Image Resizing: Images are automatically adjusted to meet the platform-specific requirements, eliminating the need for manual resizing. Enhanced Quality: Our optimization process ensures your images retain their visual appeal without compromising on quality. Improved Compatibility: Images are automatically formatted to comply with the technical requirements of different social media platforms. Reduced Upload Time: Optimized images are lighter in size, ensuring faster upload speeds and a seamless scheduling experience. Error Prevention: Common issues like incorrect dimensions, file sizes, or unsupported formats are automatically resolved.
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