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Featured Releases & Updates

Are you using the built-in Ad Manager in your JourneyCARE account? We've sprinkled in even more awesomeness. Now, the Google Ads campaign builder has more configuration options aimed at providing you with more flexibility, control, and targeting capabilities. The updates include: Support for up to 15 Headlines & 4 Descriptions Keyword Match Types (Phrase, Broad, Exact) Bid Strategy: Maximise Clicks with CPC (Cost Per Click) Cap Gender and Age Targeting Display Path Inputs for Cleaner URLs

Did you know that you can create and manage contracts in JourneyCARE? This feature is perfect for speaker agreements, sponsor contracts, donor pledging, and more. New to the feature this week is the ability to add an expiration date, after which the receiver will not be able to sign the document. Simply enter the number of days after which a document should expire. The countdown begins the moment the document is sent. Optionally, you can add a reminder about any agreement that is about to expire.

Campaign statistics reporting got a little TLC from the development team recently with a few new upgrades rolling out. Overall Summary section has been added for quick insights. Engagement Analysis is available over a customizable 90-day window. Conversions Over Time provides you with a visual graph to track revenue trends. Our goal always is to provide you with the most complete picture we can at a glance. We hope you find these latest enhancements to be helpful!

No more jumping between design tools, resizing images, or manually editing assets for every channel! Automatically applying a watermark ensures your logo or brand tag appears across all content, no matter the channel. Just toggle the Watermark option under Advanced Settings while creating a post on mobile. With Media Optimization, your uploaded images are automatically resized and formatted to meet the unique requirements of each social platform (Instagram, Facebook, LinkedIn, etc.). How to Use These Features? Open the Social Planner in your mobile app Start creating a new post and upload your media Under Advanced Settings, toggle on: Watermark to apply your branding Media Optimization to auto-format for every platform Publish your post across channels

Coming to JourneyCARE from a different platform? Now you can bring your financial transaction history with you for seamless reporting. Respective transactions or orders file needs to be in csv format. In case of transactions, after validations and showcasing a preview, the transactions would be imported into the system. Imported transactions will be included in revenue reporting. In case of orders, along with a record for every order in the CSV, against every order a linked transaction record would also be created. These order based transactions would also impact the revenue and respective dashboards. Since customer details are also added on the csv files, either new contacts would be created or existing contacts would see these transactions/orders. Two separate dates would be maintained in the system - when the transaction is added to JourneyCARE and when the purchase transaction was originally executed.

You can now select a custom email template when sending manual certificates through JourneyCARE, giving you greater control over how your communication looks and feels. How to Use Choose your preferred email template during the manual certificate sending process. Customize the email subject for added personalization. If no template is selected, the system will automatically use your default template set in the Client Portal settings. This update brings more flexibility and personalization to how you deliver certificates to your members!

Two key enhancements have been introduced to JourneyCARE's Media Storage functionality that make browsing and selecting images faster and more intuitive. Now you can instantly identify image orientation and view exact pixel dimensions without needing to open each file. While browsing thumbnails, a landscape, square or portrait badge now appears directly on each image. This visual cue makes it easy to identify the orientation at a glance. In list view, each image now displays its width × height in pixels right next to the filename. This ensures you can quickly determine whether an asset fits your design requirements. These improvements bring more clarity and control to your workflow making it easier to select the right images, faster. These upgrades are designed to save you time and reduce guesswork. Note: Dimensions of older images in your library may not be showing yet, but conversion is underway.

Introducing a new way of determining who should receive your email campaign! Previously, it had been necessary to go into Contacts to pre-build a saved list so that you could target that specific list when you'd send an email blast. Now, you can skip over that pre-build part and create your recipient list directly in you remail campaign. This allows you to have quick, flexible targeted all in one place, even if the mix of recipients you are aiming to reach is complex. How to Use: Open any campaign in new or edit mode Go to Send or Schedule Screen In Recipient section → Click Build Segments Add conditions using Tags, Contacts, Smart Lists or Segments Use AND/OR logic to combine rules

JourneyCARE now offers Closed Captions & Subtitle Support for your Courses, a powerful upgrade that brings accessibility front and center to your video courses and helps you cater to global audiences. The subtitle editor allows you to fine-tune timing and formatting with precision. Why This Update Matters: Make content more inclusive for learners with hearing impairments. Support non-native speakers through language-specific subtitles. Improve engagement and comprehension across diverse audiences. Align with accessibility best practices for online learning.

Our latest update to JourneyCARE's payment functionality provides you with additional flexibility on what happens when a member's automatically recurring payment fails. Previously, you could establish a custom "retry" schedule and automatically lapse the member's status if the transactions don't work, but now you have an option of creating an invoice upon failure. Set this up in your account by going to: Payments > Settings > Subscriptions