Coaching Supervision Academy
Every organization uses JourneyCARE in their own unique way to drive progress toward goals and solve painful problems.
CSA's priorities have been:
CHALLENGE AREAS
- Outdated website
- Too many time-consuming manual processes
- Directory was old-fashioned and not as appealing as CSA wanted
- Existing AMS didn't have a good way to offer courses and bring together cohorts who were working through courses together
SUCCESSFUL RESULTS
- Fresh new website that is easy to navigate
- Integration with translation tool makes CSA's content more accessible to international student base
- CSA's admin has become an automations pro, whizzing around workflows and minimizing manual work whenever he can
- Course content is now organized and accessible in the LMS area of JourneyCARE
- Community feature is being rolled out to accommodate the desire for cohorts to be able to interact with each other online
*CSA's site integrates instant translation into multiple languages, which is incredibly valuable when serving a global audience.
"I've lost count of the times I have said "I wish we had adopted this system a long time ago!'..."
If there's one thing I've learned in our quest for operational excellence, it's the undeniable value of a great contact management and LMS system. Having recently integrated JourneyCare’s innovative platform into our daily operations, I want to acknowledge just how transformative it has been for us.
I’ve lost count of the times I have said "I wish we had adopted this system a long time ago!". It has not only streamlined all our workflows, making them more efficient and transparent and the intuitive design means we spend less time on mundane tasks and more on what truly matters — delivering exceptional value to our clients. Events, membership, messaging and even social media planning all working together has been a game changer for us.
From initial design concept to onboarding and delivery, led by the incomparable Joy, exceptional support has been a stand out feature. Responsiveness and attention to detail have made what could have been a complex transition seem almost effortless. Joy’s dedication to tailoring the system to fit our unique needs has not gone unnoticed, and working with her has been nothing short of delightful.
In this digital age, where time is of the essence, this contact management and LMS system has reshaped the way we view operational efficiency and set a new standards for what we expect.
For anyone sitting on the fence about whether to make JourneyCare their partner for membership, client messaging and so much more, the only regret for us is that we didn’t move to them sooner.""
Michael Smith
Chief Operations Officer
Coaching Supervision Academy
