Since rolling out the Community feature in JourneyCARE, we've discovered that organizations fall into two difference preferences. There are some that want every group member to have some sort of photo on their profile and there are others that do not care about such things and just want to get people into the group with as little friction as possible. So now we've made it possible for you to toggle the photo requirement on or off based on how you'd like it to work.

The next time you merge contacts, you'll want to be aware of a change in how workflows are handled. In this quick video, we explain the old action and what you can expect going forward.

An awesome new AI enhancement has been added to JourneyCARE accounts which will make it even easier for organizations to automate member experience design and administrative tasks. Simply type in natural language what you are trying to build and the platform will attempt to create that automation for you. As an example, you could ask the AI to create a sequence of emails that triggers when a tag is added and spaces the emails a week apart. You could also specify what you'd like the emails to be about. In just a few moments, the entire workflow is generated, including draft text for the emails NOTE: The content of *anything* that the AI writes in JourneyCARE will be much stronger if you go into Marketing --> Brand Board --> Brand Voice and answer the questions there. It allows the AI to know more about your organization, audience, and communication preferences so that the messages that it writes for you are more on-target with what will work for you.

If you're a chronic right clicker when you're using software, you'll be happy to know that we've added that capability in JourneyCARE. When you're working with your automations, simply right click for easy access to copy, move, paste, or add a note. It works exactly like you'd expect, reducing the number of clicks required to get to those important settings.

One of the most powerful assets that any organization can have in its marketing toolkit is a collection of testimonials from happy fans. We're excited to announce that you can now collect video testimonials via JourneyCARE and embed them seamlessly into any website. Each testimonial can be up to 2 1/2 minutes of video. Look for this feature in the "Reviews" section of your account. If you don't see reviews, drop us a line at the Help Desk and we'll activate that for you. Once activated, you'll be able to create special links to send to your audience allowing them to easily record their video and instantly submit to you. Once you have a few selected, you can customize a display widget to showcase those on any website page.