TRANSCRIPT: For those of you who use JourneyCARE's built-in integration with Postalytics to send print mail via USPS, I'm happy to share that you have a new option to include a reply envelope. Reply envelopes are a great way to boost the likelihood that you are going to get a response because it removes the effort required for someone to do so. You can use them with fundraising campaigns, election ballots, paper surveys, or offline program enrollments. Anytime you want to make it easy for someone to return a response to you, consider including one. There are actually two options. First, a business reply envelope, which is pre-addressed and postage paid, so the response can be sent back to you without someone adding a stamp. As the sender, you only pay for postage if the envelope is returned. Using this type of envelope also requires getting a special permit from the USPS. Our partner post alytics can help with this permit process. The other option is called a courtesy reply envelope, and this type is pre-addressed, but the recipient needs to apply a stamp so you are not covering the postage on these replies. That makes it lower cost and also there is no USPS permit required. One final quick note in order to see the reply envelope option. You need to be using the 8 1/2 x 14 inch letter format, which gives you a removable section that someone would be returning in the envelope. If you are using any other style of mailer, you won't see the envelope option. Go ahead and give this new option a try on your next mailing and let us know what you think.

TRANSCRIPT: Hey there, JayCee here with a quick update for all you instructors and admins. This one's going to make your reporting life a whole lot easier. You can now export assessment results directly from the assessment reporting screen with just one click. That means no more manual copy pasting. No more digging around to find scores. Just clean structured data exactly when you need it. A couple of things to note: First, the export will be based on any filters that you've set. Also for large exports, over 500 rows, you'll get a secure download link that's good for 24 hours. This same export feature is coming soon for other screens like course progress, revenue, and Member Insights, so watch for those to roll out soon.

TRANSCRIPT: Our development team just dropped a major update to the mobile app, and it's all about making your member experience faster, smoother, and easier to navigate. Here's what you'll notice first load times for joined communities are faster. Next, switching between courses and communities feels super snappy. Navigation across screens feels smooth. The layouts are leaner and easier to browse. Finally, both the top and bottom navigation bars got a fresh redesign to make everything more intuitive. Our team's goal, of course, is to provide you with an app that keeps up with you with less friction so that you members can hop into your groups and learning experiences without missing a beat. I'm also pleased to share that these changes are just the beginning. Even more mobile first enhancements are on the way.

TRANSCRIPT: Hey there. The next time you visit the credentials area in Journey Care, we think you'll love what's new. The old preview page gone in its place is a sleek professional grade credential page that's designed not just to look good, but to work hard for your members. Each certificate now features a page layout that displays the recipient's name issuing organization issue, and expiry dates all in one beautiful view. With just a click. Recipients can download their credential or share it directly to LinkedIn, Facebook, Twitter, or WhatsApp. No screenshots, no workarounds, just instant visibility. And speaking of LinkedIn, we've added one click access to LinkedIn's credential form already pre-filled for fast and easy listing. Perfect for highlighting achievements in seconds. And then one final edition that we think you'll like. There's now a real time verification tool built right in anyone can click to confirm a credentials, authenticity, giving your organization added credibility and helping your members shine even brighter. That's it for this update, but that's a big change, isn't it? Your ability to issue credentials via JourneyCARE just went from basic to brilliant, so be sure to take a look.

TRANSCRIPT: Hey there, JC here with an update for your workflows. If you've ever wished your automations could react when someone updates their address, now they can. We've added a new trigger that can now kick off workflows. The moment a contacts address changes, whether it's a new street address, updated city, postal code, or even country, your automations can spring into action without skipping a beat. Let's say a contact moves into a different region of the country. You can instantly alert your team, or if a member updates their city, you can automatically tag them to get updates for local events. Even small fixes like correcting a street address can trigger follow-up actions to keep your data clean and your team informed. Smart, seamless automations can happen where and when you need them, so go ahead and put those address changes to work. As always, if you need any assistance with your workflows, our help desk team is just an email away. Feel free to reach out.