ANY email - from your inbox or from a previous marketing platform - can now become a fully editable template in Email AI in minutes. No manual rebuilding.  Just forward the email to a special email address and the system will create an editable version of that template in your email campaigns.

SmartList filtering ha been updated with new options. You’ll notice the addition of commonly requested operators for date filters - today, tomorrow, yesterday, this week, this quarter, etc. You’ll also notice more consistency with text filters so that you’ll have access to the same set of options across all text string - is, is not, contains, does not contain, in any of, in none of, is empty, etc.

There have been quite a few updates released for the ecommerce feature, so if you’re running a store for your organization, you may want to check these out: Shipping options now sort automatically by price with the most affordable option listed first. This means that if you’re offering Free Shipping, people will see that first and it will be automatically selected. Variant image sync - when customers select a variant, the product image automatically updates to the image assigned to that variant, creating a clearer and more intuitive shopping experience. Additional Product Media Layout Options on your details page - choose from Gallery, Carousel, or Two Column views A new “zoom in” feature allows customers to inspect finer details.

You can now automatically sync existing Facebook posts directly into the JourneyCARE Social Planner. Once enabled, we’ll pull in posts from the last 30 days so that any posts that you’ve done outside of JourneyCARE will appear in our platform, alongside your scheduled and published posts. We’ve also added a daily refresh for post insights, so analytics update every 24 hours and your reporting stays current. This allows you to view and analyze all of your Facebook content in one place.

JourneyCARE now allows administrators to add notes directly to Custom Object records, making it easier to keep important context attached to the exact item it relates to.  For association teams managing complex data and multiple stakeholders, this small improvement makes it much easier to maintain a clear history of decisions and updates tied to the right record.

Need to do a deep dive into your email statistics? You can now export performance data directly from the Email Stats section as a CSV file. The file will contain You can easily generate exports for: All campaigns Email marketing campaigns only Workflows only - at an individual email action level Bulk actions only

If you’ve ever opened an automation and thought to yourself, “hmmm… what was this automation for?”, this update is for you. Previously available in the Advanced Builder, you can now add images, color-code branches, or leave text annotations directly inside your workflows. Sticky notes are only visual references and do not impact the automation logic in any way. This allows you to makes notes about what your automation is doing - what happens before or after - or why certain things happen the way they do. It’s a great tool for refreshing your own memory or communicating important pieces of information for other team members.

JourneyCARE dashboards just got a small but helpful usability improvement. When you apply a date filter on a dashboard widget, the platform will now remember your selected date range as you navigate around the dashboard. For association leaders and administrators who regularly review metrics like membership growth, event registrations, email engagement, or revenue trends, this saves time and reduces frustration. Previously, you might have needed to reset the date range each time you returned to a dashboard. Now the system keeps your selected timeframe in place, allowing you to focus on the insights rather than resetting filters. You’ll notice this improvement directly within dashboard widgets that include date filters. Once you choose a date range, it will persist while you continue working within the dashboard, making it easier to review data consistently across multiple widgets and reports.

For those of you who have wanted more flexibility in your Community structure, you now have the ability to toggle tabs on/off. This means if you’re not using the Leaderboard feature, or you don’t want the Learning tab to show, you can simply disable those. Simply go into the Community Settings to find this new capability.

Have you given the AI feature a try inside Workflows? This feature has dramatically shifted from being a “helpful tool for beginners” to being the fastest way to create new workflows, even for experienced power users.  For example, you can simply type: “When a form is submitted, I want to send an email to the form submitter and an SMS as well, plus an internal notification to my team.” In about 15 seconds, the structured workflow appears. Need changes? Simply chat with the AI and describe what needs to be different. This feature is getting faster and more accurate with each round of updates.

We’ve always had the ability to import just about anything that you’d like into Contact Records, but now that ability extends to Companies and Custom Objects. You’ll now have access to duplicate detection, field mapping, verification, and detailed import tracking - all with a guided 4-step flow. Note that your import does need to be in CSV format, just like you have to do for Contact imports.

If you use Canva - the extremely popular graphic design tool - today's announcement is likely one you've been eagerly awaiting. Canva integration is finally here! Yes, we've had a link over to the Canva site inside accounts for a while, but now you have quick and seamless integration to Canva-created graphics directly inside your Media Library. You'll find the connection button in the Media Library, next to the Google Drive button. Do a one-time "Connect", choose your Canva account, say Yes to the required permissions, and grant access. The video above shows some screenshots to walk you through. Once you are connected, you can directly access any graphics that you've created in Canva and you can also choose to edit any existing image in Canva. The whole process is quick, easy, and seamless. Check it out and let us know what you think!

Since rolling out the Community feature in JourneyCARE, we've discovered that organizations fall into two difference preferences. There are some that want every group member to have some sort of photo on their profile and there are others that do not care about such things and just want to get people into the group with as little friction as possible. So now we've made it possible for you to toggle the photo requirement on or off based on how you'd like it to work.

The next time you merge contacts, you'll want to be aware of a change in how workflows are handled. In this quick video, we explain the old action and what you can expect going forward.

An awesome new AI enhancement has been added to JourneyCARE accounts which will make it even easier for organizations to automate member experience design and administrative tasks. Simply type in natural language what you are trying to build and the platform will attempt to create that automation for you. As an example, you could ask the AI to create a sequence of emails that triggers when a tag is added and spaces the emails a week apart. You could also specify what you'd like the emails to be about. In just a few moments, the entire workflow is generated, including draft text for the emails NOTE: The content of *anything* that the AI writes in JourneyCARE will be much stronger if you go into Marketing --> Brand Board --> Brand Voice and answer the questions there. It allows the AI to know more about your organization, audience, and communication preferences so that the messages that it writes for you are more on-target with what will work for you.

If you're a chronic right clicker when you're using software, you'll be happy to know that we've added that capability in JourneyCARE. When you're working with your automations, simply right click for easy access to copy, move, paste, or add a note. It works exactly like you'd expect, reducing the number of clicks required to get to those important settings.

One of the most powerful assets that any organization can have in its marketing toolkit is a collection of testimonials from happy fans. We're excited to announce that you can now collect video testimonials via JourneyCARE and embed them seamlessly into any website. Each testimonial can be up to 2 1/2 minutes of video. Look for this feature in the "Reviews" section of your account. If you don't see reviews, drop us a line at the Help Desk and we'll activate that for you. Once activated, you'll be able to create special links to send to your audience allowing them to easily record their video and instantly submit to you. Once you have a few selected, you can customize a display widget to showcase those on any website page.

This is one of those teeny tiny adjustments that might seem like no big deal, but if you've ever had a form where you couldn't get the spacing to look exactly like you want it to look, you'll appreciate this update. While you could previously do some extra custom styling with CSS code, you'll now notice that there's a super easy slider and margin parameters that can be set for the outside spacing on your Forms, Surveys, and Quizzes. Try it out and let us know what you think!

There's good news today for those of you who use JourneyCARE's All-in-One Chat Widget on your website. We've added Facebook, Instagram, and Voice AI as options that you can choose as communication channels. The options are easy to add in the Chat Widget settings. Note that you do need to have a Facebook or Instagram account connected to JourneyCARE in order to see those as things that you can choose. For Voice AI to show up as an option, you need to have a Voice AI agent configured in your account.

Just in time for the holiday season, we are excited to announce that Gift Cards are here! You now have the ability to design Gift Cards that perfectly match your branding, set your denominations, and sell them on your site or via links. Once you've implemented the feature, the option for your customers to redeem cards that they've purchased will appear on your payment forms and ecommerce check-out. You'll find this new feature by going to Payments (left nav), then look for the new Gift Cards item in the top nav. We can't wait to hear what you do with this!

We've just integrated a new way to send postcards and letters. This solution doesn't require setting up a separate account and doesn't require purchase of bulk credits, which makes it much easier to use. It's available seamlessly inside contacts and workflows. Once you've activated the new feature, there are 3 ways to send your printed items: In bulk from the designer; From inside a contact's record; As an action in any workflow. Check it out and let us know what you think!

Clients often ask about ways to boost engagement inside their community groups and we always say that you need to show them what they are missing! Now there is a super easy and automated way to do that with Community Newsletters! The newsletter feature is a digest of your trending posts and hot topics, send out automatically to all group members on the frequency you choose. Members can control whether they receive the digest from their Notification settings. A group administrator does need to go into the Settings to turn this feature on and choose how often you'd like it to go out - Daily, Weekly, Bi-Weekly, or Monthly.

If your organization uses Notion, ClickUp, or AirTable for project management or other purposes, you'll likely be excited to know that JourneyCARE now connects instantly to all three. This means you can seamlessly pass information back and forth between these software platforms without using third party middleware like Zapier. We'd love to hear how you use this new capability. Drop a line and let us know!

The next time you're exploring the Member App, you'll notice a few changes including a smoother login flow, new bottom navigation, user experience enhancements, and a simplified group switcher. Check it out and let us know what you think!

If you haven't designed a certificate lately in JourneyCARE, you'll want to pop in and take a look. Some new enhancements have rolled out in the builder that we think you're going to like. One of the big changes is that you can now customize the size of your Certificate, so if you want people to be able to print out the Certificate onto standard US letter-size or A4, now you can do that. But you'll also find zippy responsiveness and new design elements that you can use like shapes and icons. Check it out and let us know what you think!

This may seem like a tiny little update, but if you've ever run into th is limitation, you'll understand that it's a big deal. You can now display and calculate tax rates to four digits. This provides greater accuracy in your calculations. The change will be seen across the entire platform, including invoices, receipts, check-outs, and exports. It impacts only new transactions, not purchases made before this update.

Sometimes when people hit the submit button on a form in JourneyCARE, it wasn't always obvious to them that they had made an error. If they didn't scroll back up to see that a field had been flagged with an error, they'd think that the form wasn't working. Now, if someone tries to submit a form with an error, it will automatically scroll back up to the field that has the error.  This should make it easier for them to correct their error, resulting in less trouble-shooting that you have to do.

Does your organization use Xero for accounting? If you do, you'll be excited to know that we've begun our integration process. In this first stage, you can sync contacts, invoices and tax settings. Coming up, you'll be able to be more granular in the contact groups that sync and also sync receipts.

The next time you're creating a form in JourneyCARE, you'll notice that you have new formatting options for label alignment. Instead of all labels being at the top or at the side, you can choose alignment at the field level. This provides you with new flexibility in the design and structure of your forms. Check it out and let us know what you think!