Locale-Based Currency Formatting was introduced for more readable and regionally accurate store prices. Enable locale-based currency formatting in store settings for automatic formatting across all store elements.

Forms, surveys, and quizzes have a refreshed look with updated fonts, spacing, and a cleaner design. Input styling, empty states, file upload fields, and payment components have also been improved. This update gives your forms, surveys, and quizzes a more modern default appearance with less manual styling.

Newsletter Time Configuration allows admins to set custom send times for newsletters, improving engagement by reaching members when they are most active. This allows admins to customize newsletter delivery times based on community preferences, offering daily, weekly, bi-weekly, or monthly options. Improved timing, engagement, and control with built-in timezone support.

The managed smart list experience in the contacts module has been upgraded, improving usability, visual consistency, and performance. A refreshed and more consistent share icon improves accessibility with enhanced layout and interactions, making it easier to view, organize, and manage your smart lists.

Tax support for Course Offer checkout automatically calculates and displays taxes for transparency and consistency. Integrated tax calculations provide a clear tax breakdown and support region-specific tax configurations, ensuring accurate pricing and compliance with local tax requirements. Automatic tax application ensures accurate pricing, builds trust, and prevents undercharging or overcharging.

Funnels are now integrated into Courses, allowing you to build interactive lessons with forms and multi-step flows. This feature bridges the gap between learning and action, enabling creators to educate, engage, and convert users within a single, seamless experience.

Workflows can now be started when you receive inbound emails, automating lead capture, routing, support intake, and follow-up. Inbound email triggers capture emails instantly, enabling automated responses and processes for sales, support, and ops teams. They’re activated by filters and conversation types.

Nodes can now be dragged and moved directly within the workflow canvas. Hover over a node to reveal a drag handle. Click and drag to reposition it, with a “Move here” indicator guiding placement. Drag and drop improves workflow management efficiency. A 6-dot drag handle appears on hover, nodes move directly on the canvas, and drop locations are guided by the “Move here” indicator.

You know those Zoom links that are always ready to go? NOW you have a JourneyCARE live meeting room that's always ready for you to host online conversations at any time. We'll even automatically record the meeting for you so you'll have easy access from inside your JourneyCARE account.

Live Sessions in Courses streamline live learning experiences, from one-time classes to recurring series, within the course. Integrated into the Course Outline, creators can schedule, host, and manage live teaching sessions with flexible scheduling, recurring sessions, and enhanced learner experience with recordings.

We’ve added some fresh triggers and instructions to Conversation AI, which provides additional options for how the AI Knowledge Base gets used when interacting with contacts. You can now set up trigger conditions that reference the Knowledge Base to let the AI know when to use it based on certain situations. The AI can still use the Knowledge Base on its own, but it can also be directed by what you set up in the automations.

JourneyCARE now lets you make outbound voice calls using your current phone number. If you don’t have a JourneyCARE phone number, you’ll see an option to use your own when you try to use the dialer. Just enter your existing number in the dialer. You’ll need to confirm that you own the phone number by receiving a quick verification phone call, but then you can proceed to make your call. Note that the availability and volume of outbound calling depend on your JourneyCARE subscription.

This update makes it easier to use Facebook and understand the context of your messages. You’ll find it easier to search for Facebook Pages and Ad Accounts, and now you can even see ad images in Click-to-Messenger flows. Plus, setting up ads is quicker, and you’ll get better insights into how your ads are performing.

We’ve made the drag-and-drop experience in the Forms, Surveys, and Quizzes builder even better! Now, when you drag elements, they’ll have a gray shadow to give you a clearer idea of where they’re going. Plus, the drag-and-drop is smoother, and long forms will automatically scroll as you move things around. Just drag the elements in the Form, Survey, or Quiz Builder to move them to your desired spot.

Instagram Post Sync automatically brings your past posts into Social Planner, so you can easily manage your content and get daily insights without having to recreate everything manually or switch tools. It gives you a complete picture of your Instagram presence in one place. This feature is currently in Beta and only syncs posts from the last 30 days. By centralizing content management, you’ll find your reporting becomes more accurate and you’ll save time by not having to do it all yourself.

Courses Builder has a cool new feature that lets you bring content from your old courses into new ones! This makes creating courses easier because you can use content you’ve already made. You can import individual lessons, whole modules, or even entire courses, which keeps everything the same and saves you from having to do it all over again. Once you import something, it’s right there in your new course, ready for you to tweak and make it your own.

We’ve added two new safeguards to the Contact Tag trigger to help you avoid some common setup errors. The retroactive enrollment info banner will explain how the trigger works, and the no filters warning will let you know about the possible unexpected workflow changes.

The field picker has been updated, and we’ve added If/Else actions to help you discover fields and enhance your selection journey. Now, you can search for fields within nested folders, move around more freely, and enjoy a more consistent experience across the platform. When you search for a field, matching results can now appear even if that field is located inside a folder or subfolder.

Those of you who are using JourneyCARE’s Course feature will notice that the screens where you update your Course settings are cleaner and more modern. From setting up custom domains to managing branding elements like logos and favicons, the workflow is now much more streamlined. The addition of built-in image cropping tools also makes it easier to keep your learning environment polished and consistent with your organization’s brand.

Great news! You can now customize your contact page in the labs for everyone. This means you can design your contact detail page in any way you like, including making it look different from different angles, giving certain people or groups access to specific views, and setting up modules as tabs or dropdowns.

A client had just mentioned how she wished that she could have additional levels of folders in Email Templates to help keep things organized… and the very next day, that exact feature was released! You’ll now notice that you can have folders AND subfolders for Campaigns, Templates, and Sequences, making it easier to structure everything in a way that actually fits how your team works. This makes a big difference as your content grows. You can group related items, reduce clutter, and quickly find what you need without digging through long lists. It’s especially helpful for teams managing multiple clients or large volumes of campaigns, giving you a more scalable and consistent way to stay organized.

If you use “Drip Mode” in your automations to spread out the number of people who go through the workflow, you’ll now notice more information available to you before you publish. You can see exactly how your schedule will run with a live preview that shows when each batch will be sent and alerts you to any timing conflicts. Behind the scenes, the updates also make drip behavior more predictable. Changes to settings are clearly explained, queued contacts won’t unexpectedly send all at once, and workflows will pause and resume properly without disrupting your pacing. Overall, this gives you much more confidence in how your drip campaigns will perform, without the guesswork.

You now have much more control over how tasks are scheduled inside workflows. Due dates can be set using days, weeks, months, or years, with the option to add a specific time and preview exactly when the task will be due before saving it. Task details are also easier to work with. Descriptions now support rich text formatting, making it simpler to create clear, detailed instructions. Altogether, this update makes it easier to plan follow-ups and assign tasks that are precise, organized, and easier for your team to act on.

Events inside Communities now give you much more flexibility in how you host and deliver live sessions. You can run events directly within the platform using a built-in Live Room, or continue using tools like Zoom, Google Meet, or any custom link, all from a single setup. When you create an event, the meeting experience is automatically built in, making it easy for attendees to join without confusion. Whether they’re on desktop or mobile, everything is streamlined into one consistent, easy-to-access experience.

Getting internal approval on social posts no longer needs to slow things down. You can now send a secure magic link that lets approvers review, approve, reject, or reschedule posts without logging in. Everything is presented in one place, including full post previews and the ability to leave notes, so feedback is clear and easy to act on. Links are secure, time-limited, and easy to manage, with options to track status, regenerate access, or revoke links as needed. It’s a much smoother way to handle approvals without the usual back-and-forth.

The Conversations inbox has been updated to make everyday tasks faster and less frustrating. Bulk actions are now easier to manage, with selections staying in place as you review conversations, so you don’t have to keep reselecting messages while working through your inbox. Internal comments are also much quicker to access. Instead of switching between channels, you can now leave a comment or reply to a customer directly from the same composer. It’s a smoother workflow that makes team collaboration feel more natural and efficient.

Packing slips now include two small but important details that make order fulfillment much smoother. Customer order notes are displayed directly on the packing slip, so any special instructions are easy to see, and each item now includes its SKU for clearer product identification. These updates help reduce confusion, improve accuracy, and make it easier for fulfillment teams to process orders without needing to double-check details in multiple places.

Social Planner analytics have also been made more flexible. Instead of being limited to a fixed timeframe, you can now view performance across any custom date range and compare it to a previous period, making it easier to understand trends and campaign results. Your key metrics and charts update instantly based on the timeframe you choose, and the system automatically adjusts how data is displayed for clarity. This makes it simpler to analyze growth, spot patterns, and pull together meaningful insights without needing to export data or rely on outside tools.

You can now quickly find and update specific elements inside a workflow without digging through every step. The new Find & Replace feature lets you search for tags, custom values, or text and jump directly to where they’re used, making large workflows much easier to navigate. When updates are needed, you can replace tags or custom values either one at a time or across the entire workflow in just a few clicks. It’s a simple way to save time, reduce errors, and keep workflows consistent, especially when making changes in multiple places.