News & Updates

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Emphasize time-sensitive offers with Email Countdown Timers
December 30, 2024

Countdown timers in emails are dynamic elements that create urgency by counting down to a specific deadline. They help convey the sense of exclusivity and prompt users to act quickly.


To use this feature, first design the timer in the Marketing section of JourneyCARE. After you save the timer there, you can add it as an element in your email campaign.


NOTE:  Anomaly with Apple Mail


Apple Mail caches GIFs, which affects how countdown timers are updated. Unlike other email clients where the timer updates each time the email is opened, Apple Mail may display the same GIF repeatedly without refreshing it.  As a result, if a user opens the same email multiple times in Apple Mail, the countdown timer may appear to stop ticking after the first open.

Canva Integration is Here!

February 27, 2026
If you use Canva - the extremely popular graphic design tool - today's announcement is likely one you've been eagerly awaiting. Canva integration is finally here! Yes, we've had a link over to the Canva site inside accounts for a while, but now you have quick and seamless integration to Canva-created graphics directly inside your Media Library. You'll find the connection button in the Media Library, next to the Google Drive button. Do a one-time "Connect", choose your Canva account, say Yes to the required permissions, and grant access. The video above shows some screenshots to walk you through. Once you are connected, you can directly access any graphics that you've created in Canva and you can also choose to edit any existing image in Canva. The whole process is quick, easy, and seamless. Check it out and let us know what you think!

Disable Photo Requirement in Groups

December 26, 2025
Since rolling out the Community feature in JourneyCARE, we've discovered that organizations fall into two difference preferences. There are some that want every group member to have some sort of photo on their profile and there are others that do not care about such things and just want to get people into the group with as little friction as possible. So now we've made it possible for you to toggle the photo requirement on or off based on how you'd like it to work.
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