News & Updates

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Emphasize time-sensitive offers with Email Countdown Timers
December 30, 2024

Countdown timers in emails are dynamic elements that create urgency by counting down to a specific deadline. They help convey the sense of exclusivity and prompt users to act quickly.


To use this feature, first design the timer in the Marketing section of JourneyCARE. After you save the timer there, you can add it as an element in your email campaign.


NOTE:  Anomaly with Apple Mail


Apple Mail caches GIFs, which affects how countdown timers are updated. Unlike other email clients where the timer updates each time the email is opened, Apple Mail may display the same GIF repeatedly without refreshing it.  As a result, if a user opens the same email multiple times in Apple Mail, the countdown timer may appear to stop ticking after the first open.

AI Help directly inside of Workflows

July 1, 2025
We're excited to announce the addition of AI-powered assistance directly inside the workflow builder. You'll likely notice this the next time you are creating Triggers or Actions. If you'd like a little more guidance on set-up or practical examples, simply click the Learn More button at the top-right of the panel to launch the guide.

Social Planner - Category Queue Updates

June 27, 2025
If you're taking advantage of JourneyCARE's Social Planner feature, you'll be happy to see that we've streamlined the process of adding posts to a Category Queue. Previously, you had to schedule or publish a post in order to add it to a queue, but you can now do that on-the-fly as you are creating the post. Simply choose the category you want from a dropdown or create a new category at that time.
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