News & Updates

Innovating every single day to help you attract, engage, and serve your members

Featured Client: Association of Attorney-Mediators
November 15, 2024

AAM is a nonprofit trade association of independent attorney-mediators and has been a JourneyCARE client since August 2022.


AAM is a perfect example of how an organization can utilize JourneyCARE to solve specific challenge areas without completely abandoning an existing AMS platform.


For AAM, their Wild Apricot software works well as their website and member management, but JourneyCARE fills several functionality gaps beautifully, most notably automating processes for continuing education certificates, providing a user-friendly portal for on-demand training, and alleviating the burdensome collection of data necessary for the group insurance program.


Our team has loved being part of solving these problems for AAM and we look forward to seeing what the future holds

TikTok Reply Wait

August 21, 2026
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.

Workflow Sidebar Access

August 21, 2026
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
More Posts