News & Updates

Innovating every single day to help you attract, engage, and serve your members

Featured Client: Association of Attorney-Mediators
November 15, 2024

AAM is a nonprofit trade association of independent attorney-mediators and has been a JourneyCARE client since August 2022.


AAM is a perfect example of how an organization can utilize JourneyCARE to solve specific challenge areas without completely abandoning an existing AMS platform.


For AAM, their Wild Apricot software works well as their website and member management, but JourneyCARE fills several functionality gaps beautifully, most notably automating processes for continuing education certificates, providing a user-friendly portal for on-demand training, and alleviating the burdensome collection of data necessary for the group insurance program.


Our team has loved being part of solving these problems for AAM and we look forward to seeing what the future holds

Flexible Tax Zones

October 2, 2026
You can now organize manual tax rates by geographic regions using Tax Zones, making it easier to manage different tax rules across the countries and states where you sell. Assign existing tax rates to specific zones and control which rates apply based on both the customer’s region and the products they purchase. Automatic Taxes continue to take priority when available, while your manual Tax Zones can serve as a fallback when automatic tax calculation is unavailable or turned off.

Smarter Community Moderation

October 2, 2026
You can now keep community conversations cleaner with keyword and phrase-based moderation that automatically holds flagged posts and comments for admin review before they appear in the feed. Admins can quickly approve or remove content, review member reports separately, and receive notifications when something needs attention, while members can still see their own pending posts marked as “In review.” Community search has also been improved to better understand typos, synonyms, phrasing, and accented text, with results ranked by relevance.
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