News & Updates

Innovating every single day to help you attract, engage, and serve your members

Featured Client: Association of Attorney-Mediators
November 15, 2024

AAM is a nonprofit trade association of independent attorney-mediators and has been a JourneyCARE client since August 2022.


AAM is a perfect example of how an organization can utilize JourneyCARE to solve specific challenge areas without completely abandoning an existing AMS platform.


For AAM, their Wild Apricot software works well as their website and member management, but JourneyCARE fills several functionality gaps beautifully, most notably automating processes for continuing education certificates, providing a user-friendly portal for on-demand training, and alleviating the burdensome collection of data necessary for the group insurance program.


Our team has loved being part of solving these problems for AAM and we look forward to seeing what the future holds

Zero Dollar Checkout

September 14, 2026
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.

WhatsApp Calling

September 14, 2026
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
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