News & Updates

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Featured Client: Association of Attorney-Mediators
November 15, 2024

AAM is a nonprofit trade association of independent attorney-mediators and has been a JourneyCARE client since August 2022.


AAM is a perfect example of how an organization can utilize JourneyCARE to solve specific challenge areas without completely abandoning an existing AMS platform.


For AAM, their Wild Apricot software works well as their website and member management, but JourneyCARE fills several functionality gaps beautifully, most notably automating processes for continuing education certificates, providing a user-friendly portal for on-demand training, and alleviating the burdensome collection of data necessary for the group insurance program.


Our team has loved being part of solving these problems for AAM and we look forward to seeing what the future holds

QR Codes In Wallets

November 3, 2026
You can now save both existing and newly created QR codes directly to Apple Wallet or Google Wallet for quick access during in-person interactions. Each wallet pass includes helpful details about the QR code’s type, destination, and associated location, making it easier to identify the right code without searching through your photo gallery. Passes are designed for each wallet, so their appearance differs between the two. For example, a Profile Image is supported on Apple Wallet but not on Google Wallet. Agency branding currently appears in the pass header by default and can’t be turned off yet, though an option to make it optional is planned for a future update.

Reliable Email Tracking

November 3, 2026
You can now add a unique Message ID to webhook payloads for email opens and clicks, making it easier to connect engagement activity to the exact email that generated it. In a workflow that starts with the Email Events trigger, open the Send Webhook action and select Message ID from the custom value picker when you build the payload. The ID stays the same for repeat opens or clicks on the same message, while different emails receive different IDs. Email Opened still fires on every open, but the ID gives your external system a reliable way to dedupe repeat activity. This helps you build more accurate external reports and identify engagement with specific campaigns.
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