News & Updates

Innovating every single day to help you attract, engage, and serve your members

How to put automations on holiday pause
December 24, 2024

As the holiday season is underway, you may be wondering if certain automations ought to be put on "pause" because people aren't really paying attention while they are celebrating holidays with family, or because sending certain messages might be perceived as insensitive.


The Pause Workflow feature in JourneyCARE lets you temporarily stop specific workflows without needing to delete or completely rework them.


This is particularly helpful in situations where timing matters—like pausing for religious holidays or adjusting communications during sensitive periods, such as times of grief.



This feature also offers the flexibility to fine-tune or test workflows without causing interruptions to the entire system. Whether you're managing seasonal campaigns or just need a quick break to refine your strategy, this feature keeps everything organized and easy to resume when the time is right.


December 5, 2025
This is one of those teeny tiny adjustments that might seem like no big deal, but if you've ever had a form where you couldn't get the spacing to look exactly like you want it to look, you'll appreciate this update. While you could previously do some extra custom styling with CSS code, you'll now notice that there's a super easy slider and margin parameters that can be set for the outside spacing on your Forms, Surveys, and Quizzes. Try it out and let us know what you think!
December 3, 2025
There's good news today for those of you who use JourneyCARE's All-in-One Chat Widget on your website. We've added Facebook, Instagram, and Voice AI as options that you can choose as communication channels. The options are easy to add in the Chat Widget settings. Note that you do need to have a Facebook or Instagram account connected to JourneyCARE in order to see those as things that you can choose. For Voice AI to show up as an option, you need to have a Voice AI agent configured in your account.
More Posts