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How to put automations on holiday pause
December 24, 2024

As the holiday season is underway, you may be wondering if certain automations ought to be put on "pause" because people aren't really paying attention while they are celebrating holidays with family, or because sending certain messages might be perceived as insensitive.


The Pause Workflow feature in JourneyCARE lets you temporarily stop specific workflows without needing to delete or completely rework them.


This is particularly helpful in situations where timing matters—like pausing for religious holidays or adjusting communications during sensitive periods, such as times of grief.



This feature also offers the flexibility to fine-tune or test workflows without causing interruptions to the entire system. Whether you're managing seasonal campaigns or just need a quick break to refine your strategy, this feature keeps everything organized and easy to resume when the time is right.


February 21, 2025
A new feature in workflows has folled out which allows filtering based on whether someone agreed to the Terms and Conditions (T&C) element in a Form, Survey, or Quiz. This enhancement helps streamline user targeting and ensures workflow steps are aligned with compliance requirements. To use the feature, simply create a trigger like you normally would for a Form, Survey, or Quiz and then add the filter layer.
February 20, 2025
In Portal settings, you'll now find FOURTEEN additional notification emails you can customize for Communities. Be sure to pop over to Portal -> Settings -> Emails to take a look at the list and revise your preferences. Group Membership Status Email New Member Request Declined/Removed by Admin Added to Private Channel General Group Emails New Comment Reply Content Reported Role Changes Group Ownership Changed Subscription/Payment Status Email Additionally, Post and Comment tagging emails now contain a preview of the comment/post.
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