News & Updates
Innovating every single day to help you attract, engage, and serve your members
Image multi-select now available in Social Planner
January 14, 2025
It's a simple change, but meaningful if you do media-rich posts with JourneyCARE's Social Planner.
Now, you can select multiple media files - images and videos - to be pulled into the post simultaneously rather than needing to add them one-by-one.
This new upgrade also allows you to easily reorder the images after they've been added to the post by simply dragging and dropping each image or video into the order you prefer.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
