News & Updates
Innovating every single day to help you attract, engage, and serve your members
New Opt Out Feature for Print Mail
January 3, 2025
To ensure compliance with ever-evolving direct mail regulations, organizations that use JourneyCARE's direct mail feature to send postcards, fundraising appeals, and more now have access to two powerful new features:
- Mailing Opt-Out
- Global Account Suppression Lists
By streamlining the process of opting out of physical mailings and automating suppression, these features save money, boost ROI, and demonstrate a commitment to customer preferences and legal compliance.
This is one of those teeny tiny adjustments that might seem like no big deal, but if you've ever had a form where you couldn't get the spacing to look exactly like you want it to look, you'll appreciate this update. While you could previously do some extra custom styling with CSS code, you'll now notice that there's a super easy slider and margin parameters that can be set for the outside spacing on your Forms, Surveys, and Quizzes. Try it out and let us know what you think!
There's good news today for those of you who use JourneyCARE's All-in-One Chat Widget on your website. We've added Facebook, Instagram, and Voice AI as options that you can choose as communication channels. The options are easy to add in the Chat Widget settings. Note that you do need to have a Facebook or Instagram account connected to JourneyCARE in order to see those as things that you can choose. For Voice AI to show up as an option, you need to have a Voice AI agent configured in your account.
