News & Updates
Innovating every single day to help you attract, engage, and serve your members
New Opt Out Feature for Print Mail
January 3, 2025
To ensure compliance with ever-evolving direct mail regulations, organizations that use JourneyCARE's direct mail feature to send postcards, fundraising appeals, and more now have access to two powerful new features:
- Mailing Opt-Out
- Global Account Suppression Lists
By streamlining the process of opting out of physical mailings and automating suppression, these features save money, boost ROI, and demonstrate a commitment to customer preferences and legal compliance.
You can now organize manual tax rates by geographic regions using Tax Zones, making it easier to manage different tax rules across the countries and states where you sell. Assign existing tax rates to specific zones and control which rates apply based on both the customer’s region and the products they purchase. Automatic Taxes continue to take priority when available, while your manual Tax Zones can serve as a fallback when automatic tax calculation is unavailable or turned off.
You can now keep community conversations cleaner with keyword and phrase-based moderation that automatically holds flagged posts and comments for admin review before they appear in the feed. Admins can quickly approve or remove content, review member reports separately, and receive notifications when something needs attention, while members can still see their own pending posts marked as “In review.” Community search has also been improved to better understand typos, synonyms, phrasing, and accented text, with results ranked by relevance.
