News & Updates

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Got Duplicates? Merging Just Got Smarter
December 20, 2024

In JourneyCARE, you can easily merge up to 10 duplicate contacts... because let's face it... sometimes people have multiple email addresses and phone numbers, so things can start getting messy.


Now, in addition to all of the merging capabilities that you had before, you'll notice some new enhancements:

  • Merging and Adding Additional Email Addresses and Phone Numbers: Retain additional email addresses and phone numbers while merging contacts. Select a primary email and phone number during the merge process as per your requirement.

  • Improved DND Preference Management: Gain full control over DND settings by selecting preferences for each communication channel individually.

  • Updated UX: Experience a cleaner interface with significant fixes and performance improvements to streamline your workflow.
April 18, 2025
You can now select a custom email template when sending manual certificates through JourneyCARE, giving you greater control over how your communication looks and feels. How to Use Choose your preferred email template during the manual certificate sending process. Customize the email subject for added personalization. If no template is selected, the system will automatically use your default template set in the Client Portal settings. This update brings more flexibility and personalization to how you deliver certificates to your members!
April 17, 2025
Two key enhancements have been introduced to JourneyCARE's Media Storage functionality that make browsing and selecting images faster and more intuitive. Now you can instantly identify image orientation and view exact pixel dimensions without needing to open each file. While browsing thumbnails, a landscape, square or portrait badge now appears directly on each image. This visual cue makes it easy to identify the orientation at a glance. In list view, each image now displays its width × height in pixels right next to the filename. This ensures you can quickly determine whether an asset fits your design requirements. These improvements bring more clarity and control to your workflow making it easier to select the right images, faster. These upgrades are designed to save you time and reduce guesswork. Note: Dimensions of older images in your library may not be showing yet, but conversion is underway.
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