If you're a membership leader, you are probably well aware that there are moments in a member's experience where WHAT you do and HOW you do it can make a big difference in how a member feels about their relationship with your organization.
The problem is...
All of this means that, even with the best of intentions, it can feel almost impossible to be as CONSISTENT, ATTENTIVE, RESPONSIVE, AND ENGAGING as you'd like to be.
*That*, my friend, is why JourneyCARE was created.
JourneyCARE lets you design the kind of member experience that SHOULD happen... and then makes sure that it actually does!
The result? Faster joins, more enthusiastic engagement, and renewals without hesitation!
All because YOU were able to deliver a member experience that is more than just a financial transaction. Your organization showed that you cared about each member, understood what they needed to receive from their membership, and then delivered the value that was expected.
JourneyCARE was created by an approachable leader with 'real world' operational expertise in a small nonprofit membership organization that was created from scratch and grew to $1.3 million in annual revenue.
There is a real JOY in The Joy of Membership and JourneyCARE: Joy Duling!
Joy is not just a consultant or software geek. She has actually walked in the shoes of a nonprofit membership leader, leading in that role for more than a decade.
As an expert in membership operations, Joy understands what it takes to attract, engage, and retain members... and what it takes to be able to serve members with a small team supplemented by a volunteer workforce.
As a JourneyCARE subscriber, you have DIRECT ACCESS to Joy through open office hours and a live training every week, offered at no extra charge.
Running your membership shouldn't feel difficult!
Explore how JourneyCARE™ can streamline your work and make it easy to attract, engage, and retain more members.