News & Updates

Innovating every single day to help you attract, engage, and serve your members

Advanced QR codes are here: call, text and email
January 9, 2025

We're all familiar with the QR codes that take you automatically to a certain web page, but what if a QR code could automatically launch a phone call, text, or email?


It's now possible with the advanced functionality that has rolled out for JourneyCARE's QR codes.


Imagine the possibilities:


  • point your camera here to automatically text the keyword "DONATE" and the person receives a payment link back;
  • point your camera here to automatically get a copy of our annual report and the person automatically gets an email with the resource, plus they get tagged annual report;
  • point your camera here to place a call to a sponsor shown on a sign at a conference.


Our team can't wait to see the creative ideas that this new feature generates!

August 21, 2026
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
August 21, 2026
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
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