News & Updates
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Advanced QR codes are here: call, text and email
January 9, 2025
We're all familiar with the QR codes that take you automatically to a certain web page, but what if a QR code could automatically launch a phone call, text, or email?
It's now possible with the advanced functionality that has rolled out for JourneyCARE's QR codes.
Imagine the possibilities:
- point your camera here to automatically text the keyword "DONATE" and the person receives a payment link back;
- point your camera here to automatically get a copy of our annual report and the person automatically gets an email with the resource, plus they get tagged annual report;
- point your camera here to place a call to a sponsor shown on a sign at a conference.
Our team can't wait to see the creative ideas that this new feature generates!
Customers completing a $0 order through Forms or Surveys can now skip card entry altogether. With the new Require card for $0 orders setting on the Sell Products element, payment fields are automatically hidden when the total is confirmed as $0 and there are no recurring charges. This also applies to orders made free through a 100% discount, while subscriptions and free trials will continue to require a card. Existing Forms and Surveys remain unchanged unless the setting is turned off.
WhatsApp conversations can now move seamlessly from messaging to voice, with WhatsApp Calling generally available on both web and mobile. Teams can make and receive calls directly within the conversation, manage calling hours and permissions, route calls to the right team members, and record outcomes through customizable call dispositions. Call results can also trigger automated follow-ups and appear in call reporting, giving teams a clearer view of what happens after each conversation. With calling built into the existing WhatsApp experience, businesses can resolve complex questions faster, respond to high-intent leads more effectively, and keep the full customer interaction in one place.
