News & Updates

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Payments now integrated with Surveys
January 8, 2025

Because we know that every organization has different preferences for how payments are collected, our team is always looking for new ways to make that easy and flexible for you.


The newest option allows you to accept a payment as part of a survey. This allows you to accept donations, sell products, or charge for programs in a way that feels completely seamless.


If you've used this feature with a JourneyCARE form, you'll find the set-up to be similar and quite intuitive.


*The main difference between forms and surveys is that a form shows all of the questions on the same screen, whereas a survey presents one question at a time.

August 21, 2026
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
August 21, 2026
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
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