News & Updates
Innovating every single day to help you attract, engage, and serve your members
Payments now integrated with Surveys
January 8, 2025
Because we know that every organization has different preferences for how payments are collected, our team is always looking for new ways to make that easy and flexible for you.
The newest option allows you to accept a payment as part of a survey. This allows you to accept donations, sell products, or charge for programs in a way that feels completely seamless.
If you've used this feature with a JourneyCARE form, you'll find the set-up to be similar and quite intuitive.
*The main difference between forms and surveys is that a form shows all of the questions on the same screen, whereas a survey presents one question at a time.
An awesome new AI enhancement has been added to JourneyCARE accounts which will make it even easier for organizations to automate member experience design and administrative tasks. Simply type in natural language what you are trying to build and the platform will attempt to create that automation for you. As an example, you could ask the AI to create a sequence of emails that triggers when a tag is added and spaces the emails a week apart. You could also specify what you'd like the emails to be about. In just a few moments, the entire workflow is generated, including draft text for the emails NOTE: The content of *anything* that the AI writes in JourneyCARE will be much stronger if you go into Marketing --> Brand Board --> Brand Voice and answer the questions there. It allows the AI to know more about your organization, audience, and communication preferences so that the messages that it writes for you are more on-target with what will work for you.
If you're a chronic right clicker when you're using software, you'll be happy to know that we've added that capability in JourneyCARE. When you're working with your automations, simply right click for easy access to copy, move, paste, or add a note. It works exactly like you'd expect, reducing the number of clicks required to get to those important settings.
