News & Updates

Innovating every single day to help you attract, engage, and serve your members

Automatic media optimization in Social Planner
February 10, 2025

We understand how frustrating it can be to encounter image-related errors when planning your social content.


With Image Optimization, you can focus on creating compelling content while we handle the technical details. 


Key Benefits:


Automatic Image Resizing: Images are automatically adjusted to meet the platform-specific requirements, eliminating the need for manual resizing.


Enhanced Quality: Our optimization process ensures your images retain their visual appeal without compromising on quality.


Improved Compatibility: Images are automatically formatted to comply with the technical requirements of different social media platforms.


Reduced Upload Time: Optimized images are lighter in size, ensuring faster upload speeds and a seamless scheduling experience.


Error Prevention: Common issues like incorrect dimensions, file sizes, or unsupported formats are automatically resolved.

Choose email template for certificates sent manually

April 18, 2025
You can now select a custom email template when sending manual certificates through JourneyCARE, giving you greater control over how your communication looks and feels. How to Use Choose your preferred email template during the manual certificate sending process. Customize the email subject for added personalization. If no template is selected, the system will automatically use your default template set in the Client Portal settings. This update brings more flexibility and personalization to how you deliver certificates to your members!

Orientation and dimension indicators added to Media Storage

April 17, 2025
Two key enhancements have been introduced to JourneyCARE's Media Storage functionality that make browsing and selecting images faster and more intuitive. Now you can instantly identify image orientation and view exact pixel dimensions without needing to open each file. While browsing thumbnails, a landscape, square or portrait badge now appears directly on each image. This visual cue makes it easy to identify the orientation at a glance. In list view, each image now displays its width × height in pixels right next to the filename. This ensures you can quickly determine whether an asset fits your design requirements. These improvements bring more clarity and control to your workflow making it easier to select the right images, faster. These upgrades are designed to save you time and reduce guesswork. Note: Dimensions of older images in your library may not be showing yet, but conversion is underway.
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