News & Updates

Innovating every single day to help you attract, engage, and serve your members

Enhanced execution logs for workflow actions
February 7, 2025

Previously for most workflow actions, we were showing executions in two steps: waiting and then executed.


This added more lines to the execution logs, which could sometimes feel a bit cluttered and customers sometimes found the two steps confusing.


What's new?

With this change, we are now showing only end statuses. i.e. executed. In case an action is still in progress we show waiting status until it completes.


Ultimately, this will help your organization have a cleaner view of execution logs.


List of supported actions

  • Appointment Booking Bot
  • Chat GPT action
  • Conversation AI
  • Custom Code
  • Google Sheets
  • IG Interactive Messenger
  • Interactive Messenger
  • Custom Webhook
  • Slack
  • Clear Custom Object Record Fields
  • Update Custom Object Record
  • All IVR Actions
  • All Marketplace Actions
  • All Internal Actions


Note

  • This change is only for selective actions. The actions like wait step, manual actions will still show up as 2 different logs.
April 18, 2025
You can now select a custom email template when sending manual certificates through JourneyCARE, giving you greater control over how your communication looks and feels. How to Use Choose your preferred email template during the manual certificate sending process. Customize the email subject for added personalization. If no template is selected, the system will automatically use your default template set in the Client Portal settings. This update brings more flexibility and personalization to how you deliver certificates to your members!
April 17, 2025
Two key enhancements have been introduced to JourneyCARE's Media Storage functionality that make browsing and selecting images faster and more intuitive. Now you can instantly identify image orientation and view exact pixel dimensions without needing to open each file. While browsing thumbnails, a landscape, square or portrait badge now appears directly on each image. This visual cue makes it easy to identify the orientation at a glance. In list view, each image now displays its width × height in pixels right next to the filename. This ensures you can quickly determine whether an asset fits your design requirements. These improvements bring more clarity and control to your workflow making it easier to select the right images, faster. These upgrades are designed to save you time and reduce guesswork. Note: Dimensions of older images in your library may not be showing yet, but conversion is underway.
More Posts