News & Updates

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Easily switch channels for community posts
January 20, 2025

It happens to everyone at some point. You've composed the perfect post for the Community and after you push the submit button, you realize you added it to the wrong Channel.


Now it's super easy for ANY member to move a post to a different channel.  (Note that members can only move one of their own posts. Admins can move anyone's post.)


How to Move a Post to Another Channel:


  • Click the three-dot menu (⋯) in the top-right corner of the post.


  • From the dropdown menu, select the "Move to Channel" option.


  • Choose the channel where you'd like the post to appear instead.


That's it! The post will be successfully moved to the selected channel.


June 26, 2026
We’re excited to introduce a new enhancement that gives you more control over how your video posts appear when shared through Social Planner. JourneyCARE now lets you choose a custom cover image for your videos when uploading posts in bulk, helping your content look more professional and eye-catching. This update makes it easier to keep your branding consistent, attract more viewer attention, and save time by setting everything up in one upload. Simply use the latest upload template and add the image you’d like displayed as your video preview.
June 26, 2026
Stay connected to your essential metrics when you're on the go! You can now access the same dashboards and key metrics available on the web directly from your admin mobile app, giving you real-time visibility into important information such as sales, conversions, campaigns, and team activity. The new mobile experience allows you to quickly view trends, filter data, explore charts, and even receive easy-to-understand AI insights to help you make informed decisions on the go. Additionally, campaign tracking now has its own dedicated section in the app, making it even easier to monitor your marketing efforts in one place.
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