News & Updates

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Easily switch channels for community posts
January 20, 2025

It happens to everyone at some point. You've composed the perfect post for the Community and after you push the submit button, you realize you added it to the wrong Channel.


Now it's super easy for ANY member to move a post to a different channel.  (Note that members can only move one of their own posts. Admins can move anyone's post.)


How to Move a Post to Another Channel:


  • Click the three-dot menu (⋯) in the top-right corner of the post.


  • From the dropdown menu, select the "Move to Channel" option.


  • Choose the channel where you'd like the post to appear instead.


That's it! The post will be successfully moved to the selected channel.


July 1, 2025
We're excited to announce the addition of AI-powered assistance directly inside the workflow builder. You'll likely notice this the next time you are creating Triggers or Actions. If you'd like a little more guidance on set-up or practical examples, simply click the Learn More button at the top-right of the panel to launch the guide.
June 27, 2025
If you're taking advantage of JourneyCARE's Social Planner feature, you'll be happy to see that we've streamlined the process of adding posts to a Category Queue. Previously, you had to schedule or publish a post in order to add it to a queue, but you can now do that on-the-fly as you are creating the post. Simply choose the category you want from a dropdown or create a new category at that time.
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