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Speed optimizations for community
January 21, 2025
Today, we want to give a special shout out to the unsung heroes on the dev team who work tirelessly to keep every aspect of the system running at peak performance.
Most recently, it's Communities that got a little re-tuning, specifically in the speed for chat suggestion. (You know that little modal that suggests people as you start typing in the name of someone you'd like to message?)
There are all sorts of behind-the-scenes things like this... tiny little things that are practically unnoticeable when they are running well, but they only stay unnoticeable because there are real people behind the scenes monitoring and innovating.
Often, when organizations initially migrate to JourneyCARE, they worry about the financial history that would be left behind in their old platform. Now, you don't have to do that! If you have invoice data in a spreadsheet or CSV from another tool, you can bring that information into JourneyCARE in just a few clicks. When importing, you will simply map the CSV columns to the JourneyCARE invoice fields (e.g. issue date, due date) and match any existing tax settings. After the import completes, you'll receive an email summary that shows which invoices were successfully imported and which failed (along with reasons for any failures).
JourneyCARE's unlimited media library is a HUGE asset for organizations and we continue to make enhancements to increase the value and intuitive nature of this feature. One of the latest upgrades is a new "Preview Media" option and a clear "Insert Media" button. Previously, we found that many people didn't realize that inserting a media item required a double-click. This update eliminates that problem. You can still double-click to quickly insert any media item, but for people who don't realize that this double-click method exists, a button will appear when they single click. Sometimes it's the small things that make a big difference, isn't it?
