News & Updates
Innovating every single day to help you attract, engage, and serve your members
Featured Client: Tile Contractors of America
December 15, 2024
With over 100 years of Service to the Ceramic Tile Industry, TCAA is the only association that specifically serves the needs of IUBAC signatory union contractors.
TCAA launched JourneyCARE in December 2023, prioritizing publication of a new public-facing website and the immediate need to distribute annual renewal notices.
After a year of settling into the new software, we're getting ready to support renewal time again!
Our team is proud to be part of TCAA's journey and we look forward to another successful year ahead!
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
