News & Updates

Innovating every single day to help you attract, engage, and serve your members

Featured Client: Tile Contractors of America
December 15, 2024

With over 100 years of Service to the Ceramic Tile Industry, TCAA is the only association that specifically serves the needs of IUBAC signatory union contractors.


TCAA launched JourneyCARE in December 2023, prioritizing publication of a new public-facing website and the immediate need to distribute annual renewal notices.


After a year of settling into the new software, we're getting ready to support renewal time again!


Our team is proud to be part of TCAA's journey and we look forward to another successful year ahead!










September 22, 2026
Dashboards and Custom Reports now have a more unified look and feel, making it easier to move between reporting tools without adjusting to different layouts. You can turn on the refreshed experience from Settings → Labs by enabling "Dashboard and custom reporting – UI consistency update," after which it loads automatically when you open Dashboards or Custom Reports. Charts, widgets, filters, metric builders, report pages, and scheduling screens all follow the same visual design, with more consistent loading, error states, spacing, and controls. Your existing dashboards, reports, data, and custom metrics remain unchanged—the update focuses on creating a smoother, more consistent experience across reporting.
September 22, 2026
Creating ads across multiple platforms is more flexible with Custom Values built directly into eligible ad copy fields. You can add reusable details like your business name, location, phone number, offer name, or support email across Meta, Google, and LinkedIn campaigns. Before publishing, JourneyCARE resolves these values in the preview, flags missing or invalid entries, and lets you map any values that still need attention—making it easier to reuse templates, keep messaging consistent, and reduce repetitive copy updates.
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