News & Updates
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Recurring Social Posts - Now with Category Queues
December 19, 2024
We've had the ability to create and schedule recurring social media posts in the JourneyCARE Social Planner for a while now, but the latest update has added Category Queues.
This means that you can create schedules that automatically post from items that you've placed into a specific category.
You might think of it as having an "inventory" of posts on a specific topic and every Wednesday at Noon (or whenever you've designated), something gets automatically pulled from that category to be posted.
This is a great way to resurrect helpful posts that you've used in the past so that it can be useful to people again.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
