News & Updates
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More Customization for the Learning Management System
December 18, 2024
Two new updates rolled out for the JourneyCARE Learning Management System (LMS) today.
Update #1 allows you to edit ALL of the automatic emails associated with taking courses, offering an opportunity to deliver a tailored, user-specific communication experience with messages that are clear and optimized for your specific usages.
In addition to editing the style and content of the messages, you can toggle them on/off according to your communication preferences.
Update #2 lets you choose the thumbnail image that will show for the videos that you upload in the Course editor.
Create more engaging TikTok conversations with automations that respond at the right time. JourneyCARE now supports TikTok Direct Messages in the Wait Until the Contact Replies workflow action, allowing your automations to pause until someone responds through TikTok before continuing. This makes it easier to build natural follow-up sequences, personalize customer interactions, and automate conversations without sending messages too quickly. Whether you're nurturing leads or responding to customer inquiries, this enhancement helps your TikTok messaging feel more timely and conversational.
Move around the platform more easily while building your automations. JourneyCARE now lets you open the main navigation sidebar directly from the Workflow Builder, giving you quick access to other tools and pages without interrupting your work. Whether you're switching between workflows, contacts, or other areas of the platform, you can navigate with fewer clicks and return to your automation whenever you're ready. It's a small but helpful improvement that creates a smoother, more connected workflow-building experience.
