Features List

New features and upgrades happen every week... here's just a partial list of what's included.

Websites

Make a great first impression

  • Beautiful and modern, never cookie cutter

  • Mobile-friendly

  • Easy, drag-n-drop editor

  • Media library for photo galleries, videos, files

  • Blogging feature for news, announcements, articles and more

  • Search engine optimization

  • Dynamically create pages to feature members, sponsors, chapters, etc.

  • Hosting and SSL included

  • Page visit analytics

Contact Database/CRM

Get all of your contacts back in one place

  • Unlimited contacts

  • Unlimited custom fields and tags

  • Easily create saved lists

  • Powerful segmentation based on fields, tags, activities, and more

  • See all communication (to and from) any contact

  • Automatically captures key actions, tasks, notes, payments, documents

  • Scan business cards to automatically capture contact info

  • Any data submitted via form or survey automatically captured in record

  • Customizable Engagement Scoring

Integrated Inbox

Multi-channel communication from one inbox

  • Email

  • Text/SMS

  • Phone with Voicemail

  • Social Messenger

  • WhatsApp

  • Website Chat

  • Integrate with Gmail and Outlook

  • AI Writing Assistant - so you always know what to say

Marketing

Many ways to spread the word

  • Email Blasts - drag-n-drop modern email builder

  • Track all statistics

  • Email Automations - nurture relationships with pre-planned sequences

  • Text / SMS - send time-sensitive messages

  • Social Planner - create and schedule posts

  • Voicemail Drops - automatically send

  • Print Marketing - design and send postcards, flyers, mailers with return envelopes, etc.

  • Facebook Business Manager - now integrated

  • Social Ad Accounts - reporting built-in

Social Media

Now connecting to:

  • Linked In

  • Facebook pages

  • Facebook groups

  • Instagram

  • TikTok

  • X (formerly Twitter)

  • YouTube

  • Pinterest

  • Google My Business

  • Automatically respond to social comments

Forms & Surveys

Eliminate Google forms, Survey Monkey, etc.

  • Unlimited forms and surveys

  • Unlimited submissions

  • Data automatically integrates with contact records - no need to import info from form submissions

  • Flexible design to match your brand/style

  • Use logic to show/hide fields based on answers or to send to different urls after submission

  • Easily download submissions as csv file

  • Trigger automations to happen based on submission or answers to specific questions

Awards & Scholarships

  • Build any kind of application using the flexible form builder

  • Export submissions or notify staff/judges in real-time

  • Automate follow-up based on your preferred practices

  • Easily track previous recipients

Directories

  • Member directories

  • Partner directories

  • Sponsor directories

  • Chapter directories

  • Event attendee directories

Events

Flexible registration forms, payments, and automations allow you to do events the way YOU want

  • Beautiful, modern calendar

  • Allow on-site event submission with automatic publication (or approval)

  • Segregate events with tags to show only certain types of events in different places

  • Members can subscribe to calendars to automatically get your events into their preferred format

Communities

Create private groups for members, committees, workgroups, your Board, event attendees, etc.

  • Unlimited groups

  • Unlimited members per group

  • Use channels to organize topics

  • Set to public or private

  • Set to free or paid

  • Easily match colors to your brand/style

  • Automatically add/remove group access

  • Automatically send notifications

  • Able to access from desktop or mobile app

  • Gamify engagement with leaderboard

Course Builder/LMS

Use for member content, conference handouts, certification programs, digital products, etc.

  • Unlimited courses

  • Single courses or bundles

  • Automatically add/remove access

  • Embed videos from YouTube, Vimeo, etc. - or upload directly with no separate hosting required

  • Design certificates for completion and automatically distribute

  • Can connect course to a group for a truly interactive experience

  • Drip out access based on date or upon completion of previous content

  • Homework, quizzes, assessments

Certificates

  • Design your own certificate to match your brand/style

  • Automatically customize each certificate with the recipients details

  • PDF copy stored in portal for each access later

  • Automatically distribute certificates based on anything you'd like - completion of a course, attendance at an event, annual membership, etc.

Task Management

  • Track tasks from assignment through completion

  • Attach tasks to contacts

  • Automate assignment

  • Automate reminders

  • Automate what happens next after task completion

Contracts

  • Create signable agreements - perfect for managing speakers, sponsors, etc.

  • Automatically distribute when ready to sign

  • Handle both individual and multiple signers

  • Automate invoicing following signature

Sales Pipeline

Track prospective members, sponsors, donors, etc.

  • Unlimited pipelines

  • Customize the stages

  • Automatically trigger actions when a prospect moves from one stage to another

  • Track conversions

  • Know in a single view who is in the sales process and which stage they are in

  • Automatically take action if someone is stuck in a stage

Print-on-Demand Merchandise

Generate new revenue by offering physical merchandise without carrying any inventory

  • Easy integration with Printful for free

  • You choose what to sell - T-shirts, home goods, and more

  • Automatically list items for sale on your website

  • Set your own pricing

  • Printful handles all of the fulfillment when orders are placed

Donations

Automatically nurture donor relationships

  • Accept one-time and recurring donations

  • Automatically stay in touch

  • Securely process donations online

  • Easily segment donors based on their giving activity

  • Offer a text-to-donate option

Sponsorships

Automatically nurture sponsor relationships

  • Accept one-time and recurring sponsorship

  • Automatically stay in touch

  • Securely process sponsorships online

  • Easily segment donors based on their giving activity

  • Track sponsor recruitment in a sales pipeline

Referral Tracking

  • Unlimited referral campaigns

  • Provide referral partners with a unique link for click tracking

  • Track referrals and rewards earned

  • Referrer can see referrals processed via a portal

  • Automatically issue referral commissions via PayPal

Automations

Eliminate manual work and create truly personalized experiences for members, donors, sponsors, etc.

  • Use almost anything that happens in the software to trigger automations

  • Create sophisticated multi-channel follow-up sequences for prospective members, onboarding, donor appreciation, sponsor recruitment, and more

  • Design your own system of notifications and reminders for anything you can imagine

Payments

  • Physical merchandise or digital products

  • Set up one-time payments, payment plans, or ongoing subscriptions

  • Coupon codes

  • Public and member pricing

  • Multiple processors allowed - Stripe, Authorize.net, PayPal, NMI, RazorPay, Apple Pay, Google Pay, ACH etc.

  • Payment forms, payment links, text-to-pay, invoicing, full ecommerce

  • Integrates with Quickbooks

ADA/WCAG Compliance

  • Accessibility widget allows site visitors to automatically modify their view of your site based on their accessibility needs

  • Website is automatically monitored every 24 hours for compliance issues - perfect when you have staff members or volunteers making website updates who may not be familiar with compliance requirements

  • Most compliance issues are automatically mitigated

  • Monthly compliance report

Member App

  • Kollab app (free)

  • White label app (upgrade required)

  • Access courses

  • Access groups

  • Push notifications

Admin App

  • Manage contacts

  • Send emails/texts

  • Business card scanner

  • Send invoices

  • Process credit card payments

Access / Security

  • Unlimited administrators

  • Customizable permissions

  • 2-factor authentication via email or text

  • Mobile app for administrators

  • Data encrypted in transit and at rest

  • No data locally stored

  • Top-tier Google Cloud and AWS data security

  • Export your data anytime

Integrations

  • API

  • Webhooks

  • Zapier

  • Make

Training & Support

  • Free onboarding sessions for current administrators

  • Recorded replays for future administrators

  • Daily office hours via Zoom

  • Fast, friendly help desk via meail

  • Searchable knowledgebase

  • Additional support available by purchase

Growth doesn't need to feel difficult!

Explore how JourneyCARE® helps you save time and serve people flawlessly.

© 2021-2024 A 25 Hour Day, LLC (dba The Joy of Membership). All Rights Reserved

PO Box 9158, Peoria, IL 61612 | (800) 509-5805 | support@joyofmembership.com