Current Clients: How to Get Help

Help Desk (Free)

Email anytime

Have quick questions about functionality?
Drop an email to the Help Desk anytime.

Zoom Office Hours (Free)

Available Mon-Fri, RSVP required

Limited to 4 organizations per session

8 am Pacific, 9 am Mountain

10 am Central, 11 am Eastern

SCHEDULE NOW

Done-for-You Sessions (Paid)

Private 90-minute work session

Use for extra training, strategy,
adding new functions, or maintenance projects.
Schedule when you need them.

After purchasing,
you will receive a link to schedule.

Open Office Hours (via Zoom)

Hosted on weekday mornings (M-F):


8-9 am Pacific

9-10 am Mountain

10-11 am Central

11-Noon Eastern


Feel free to bring your questions, especially those that are strategic in nature (e.g. what's the "best" way to do something).


These sessions are available first-come, first-serve and are strictly limited to 4 organizations per session so that there is ample time to answer everyone's most pressing questions.

Private Help Sessions

Sometimes, you need 100% focus on you for something more intensive than a Help Desk chat or Open Office Hours can provide.


A private help session can be used for deeper training, to get more extensive strategy assistance, or to have us make some changes for you that you don't feel confident about making on your own.

© 2021-2024 A 25 Hour Day, LLC (dba The Joy of Membership). All Rights Reserved

PO Box 9158, Peoria, IL 61612 | (800) 509-5805 | support@joyofmembership.com